edupac-logo
Support Agreements

Annual Software Maintenance and Telephone Support

  • An Annual Subscription Fee ensures that all our schools receive Unlimited Basic Support
  • Additional Support Agreements may be contracted for year-round on-site support and / or training.

Support Agreement

Structured Support

Unlimited Basic Support

15 Units

2-5 On-site visits p.a.

Telephone Support

 

E-Mail
Support

 

Releases of
Upgrades
on Software

20 Units

5-8 On-site visits p.a.

30 Units

8-10 On-site visits p.a.

50 Units

10-15 On-site visits p.a.

75 Units

15-20 On-site visits p.a.
Monthly Financial Reports

100
Units

20+ On-site visits p.a.
Monthly Financial Reports

(RSA Estimated)

Customized support agreements are also available inclusive of hardware and network maintenance support.

 

 

Edupac Company

Edupac Software

Software Information

System Architecture

Product Comparison

Edupac Support

 

 

Remote Support

Contact Edupac

RSA Maxicall: 0861 338722  (0861 EDUPAC)

Telephone : +27 11 867 9420
Facsimile : +27 086 529 1400
 
Suite 1 & 2, Brentwood Office Park
Ibis Place, Meyersdal Ext 21,
Alberton, Gauteng, South Africa

P.O Box 6100, Meyersdal, 1447

Email: helpdesk@edupac.co.za
Email: directors@edupac.co.za

 

© Copyright Edupac • All rights reserved • E&OE